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Elitecore Technologies Pvt Ltd
India Toll Free: 1800-300-03080 | International Dial: +91-79-39324200
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Fulfills operator monetization goals through personalized LTE promos and plans, seamless subscriber experience and faster integration

The highly awaited ubiquitous network for high speed mobile Internet access is now making news everywhere. LTE-enabled services are driving new revenues for the operators but also pushing them to meet the increased data demands of existing customers and new customers signing up for new high speed mobile broadband offerings. To meet these challenges the CSPs are impelled to deploy LTE as quickly as they can, refresh their traditional BSS/OSS system and simultaneously launch innovative products that can justify their heavy investments in deploying LTE.

There is need of putting in place the right revenue-generating infrastructure which is dynamic, innovative providing real-time flexibility and high scalability in order to make the most of high-speed data-led services and maximize revenue delivering a low cost per bit of data.

Elitecore brings a readily available pre-integrated, pretested LTE Revenue & Customer Management Platform comprising Convergent Billing, Customer Management, OCS, PCRF, Provisioning, Business Analytics and Self-care Portals enabling the MNOs and MVNOs to attain faster time to market & faster to profit for their LTE services.

With 14+ years in providing IP based OSS BSS solutions, 150+ deployments and successful LTE case studies, Elitecore platform enables operators to maximize revenue potential and deliver superior customer experience from best of class next-generation services, achieving reduced time to market for innovative offerings and easy upgrades.

Read our LTE Case Studies please click here


Elitecore LTE Revenue and Customer Management

Tying together a unified 360 degree subscriber view with network control, smart charging and subscriber service experience, Elitecore platform addresses all the critical aspects of Concept-to- Cash* requirements of LTE operators and enables them to
  • Provide contextual offers
  • Data plan innovation
  • Balance network resources with customer experience
  • Increase customer engagement
  • Increase customer loyalty
LTE Revenue and Customer Management Platform
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Elitecore LTE Revenue & Customer Management platform is a next-generation, industry standard (TMF, 3GPP Rel. 11) pre-integrated solution which addresses all the critical aspects of Concept to Cash requirements and enables operators to quickly build concept based on subscriber's usage, transactions and preferences to design advanced next-generation services tailored to their subscriber's need, helping operators with service offer designing, define their go-to-market, seamlessly fulfilling services ordered by subscribers and effectively rate/charges/bills for those services.

The platform offers a pre-integrated stack of LTE BSS (Convergent Billing and Charging, PLM (Product Lifecycle management), Customer Management, Provisioning, web self care/ portals) and EPC (PCRF, DSC & 3GPPAAA) for operators who wish to quickly launch and monetize their greenfield LTE roll outs. The end-to-end platform is open and modular in nature that enables operators to upgrade their 3G network to LTE or migrate from WiMAX to LTE or provide OTT/ Content services without a single service disruption and reduced cost using standalone centralized product catalog, OCS (Online charging system) & integrated, real time policy control and charging, OTT (over the top) Billing and partner management components.

Reference Architechture
4G-Reference Architectire
Click image to enlarge

Elitecore's LTE RCM includes

Convergent Billing:
  • Centralized platform for rating and charging of various services used by the subscribers
Customer Management
  • Dynamic customer care solution that will support all the customer care functionalities such as managing Customer trouble tickets, customer account management and Self care
  • 3GPP 11 compliant highly flexible, real-time, prepaid-postpaid convergent rating & charging engine
  • 3GPP compliant  service-aware intelligent policy manager for LTE / 4G
  • Real time Provisioning for LTE services in HSS
Business Analytics
  • Embedded Analytics for analysing subscriber usage , plan performance etc enabling launch revenue generating plans
  • Customer Self care for customer account view, service usage view, plan details, billing history etc. Available on Mobile and Computer
Add on Modules:
  • A centralized robust  3GPP AAA server for LTE – Wifi interworking
  • A centralized Diameter routing solution for LTE signalling
  • Future ready for VoLTE based services
Real time Analytics
  • Real time promotions, performance, revenue assurance
Benefits to Operator
Quick Time to Market
  • Roll out LTE service to market in less than 90 days
  • Integrated product catalog, PCRF, OCS and Billing – New plan roll out in 1 business day
Improve Customer Experience
  • Customer Self Care, Online Order store
  • Service personalization with Integrated Analytics
Control cost
  • Pre-integrated Stack of - Reduce Integration Cost and  Single Services contract
  • Future Services Readiness on same platform (VoLTE, IMS based services)
Platform Scalability
  • Highly scalable platform easily expandable to support 10 million subscribers
OTT Monetization
  • Single platform supporting diverse partnership models for various OTT partners including platform partners, content partners, banks etc.
  • Multi-partner and Multi-currency support
  • Feature rich rule base charging, and partner invoicing
Use Cases
  • Volume Based, Tiered FUP, Bill Shock, Time Based, OTT Bases Plans, Device Based Plans,
    Shared Wallet, Service Personalization, Video Streaming, LTE Roaming, LTE Wi-Fi Interworking
Pre-Integrated or Modular Approach Single data Model
The platform offers operators flexibility to go with a pre-integrated, solution with complete fulfilment, assurance and billing capabilities or a modular approach with only few modules such as OCS and PCRF. Single data model across PCRF, Billing, OCS, Customer care enables 360 degree view of subscribers, service profile, policy, balance, usage and historical interactions, etc. for use in real-time decisions & analytics.
Real Time Analytics Self-care and PoS Portal
Capitalize on real time intelligence and customer insight with embedded analytics to enable new monetization and personalization opportunities for operators Subscriber Self-care enables subscriber to view, purchase and manage their own plans and devices to have services/bundle plans of their own choices; Easy interface management of Franchisee/ Resellers and Partners through PoS Portals offering complete control and reduced complexity
Online Charging System Standard Compliant
3GPP 11 compliant (Rf, Ro, Sy, Gy) Crestel Online Rating, Charging & Balance management system supports convergence at network, service and subscriber type while enabling rapid launch of new IP based pricing models and loyalty programs. 3GPP Release 11, TM Forum Standard based offerings, IPv6 support, IWF, DRA, DEA. Proven & Tested Supports for Standard 3GPP Diameter & Radius interfaces such as Sy, Gy, Gz, Ro, Rx, Rf, RFC 3588, RFC 4006, 3GPP TS 32.240, 3GPP TS 32.296,SOAP, HTTP, etc.
Centralized Product Catalog Ease in Partner Management & Settlement
Centralized product catalog across customer care and self-care, campaign management, billing, PCRF and OCS offers a single repository for any service (VoLTE+Data+Apps, Data+Content, VoLTE+ unlimited data) and enables new services and plan roll out with ease supporting n level product/service hierarchy It enables accuracy enhancement in revenue sharing and various risks distribution across OTT partners, channel partners/distributors/resellers
Service Provisioning and Activation Integrated Service Fulfilment
Platform offers a multi-tier, robust provisioning framework for real-time activation/deactivation of subscriber devices. It enables provision of various entities (user information, package information, customer profile, etc.) in any systems such as HSS, PCRF, Soft switch, Middleware etc. Platform offers a comprehensive stack of customer management, service fulfilment and work order management system for seamless fulfilment from order capture to service fulfilment
Centralized Diameter Routing Agent Highly Scalable Platform
Intelligent signaling framework streamlines and routes all Diameter-based IP signaling communication within the LTE and IMS networks. 3GPP standards compliant system, it ensures smooth interworking between LTE and legacy wireless networks and LTE roaming. Horizontal & Vertical scalable solutions to meet the growing demands for new services such as HD Video, VoLTE and facilitates provisioning & management of large subscriber base
Real time Policy Management Open Integration Support
3GPP 11 compliant NetVertex policy manager offers robust policy control and charging of LTE services. Pre-integrated with centralized product catalog & online charging, it enables service providers to launch flexible plans enforcing fair usage policy in real-time, thereby improving revenue potential and competitive edge. Ease of integration with 3 party systems via open APIs to ensure easy integration with third party systems such as wholesale application and content providers; proven integration experience with top EPC vendors
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