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Press Release National Telecom Award 2016
 

Quality Policy

Corporate Profile

Elitecore is committed to establishing and maintaining a Quality Management System that enables every one of us to continue to improve our software solutions and services to provide total customer satisfaction.

Quality Management

As part of our insistence on quality deliveries, we strive

arrow To improve customer satisfaction ISO 9001 Registered
arrow To improve process efficiency
arrow To improve employee productivity and motivation
arrow To improve QMS effectiveness

Measuring the effectiveness of quality initiatives is a prime stimulant for process improvement. At Elitecore, we take a host of measures to ensure that processes are followed religiously and monitored regularly.

arrow Customer feedback & satisfaction monitoring - Through regular customer interaction and process and delivery checks
arrow The "internal efficiency" axis - control of our processes, control of product and service quality, control of delivery timeframes
arrow Employee satisfaction & knowledge enhancement - Our employees mean a lot to us through constant motivation and knowledge enhancing traininsg we ensure our employees are happy and not overloaded or stressed, this in turn helps keep our customers happy and satisfied.
arrow Management Review - Regular internal audits by management team ensure that our process and product quality is maintained as per customer requirements.
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