Enterprise Billing

Maximize revenue streams with EliteCore’s enterprise billing solutions
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In order to gain a competitive edge, operators must create new revenue streams for high value stakeholders. Innovation in services and comprehensive offerings across all sectors are key to achieving growth in today’s technologically changing and dynamic environment with increased non-traditional products and services.

EliteCore’s Enterprise Solutions offers an ideal billing and revenue management solution for CSP’s.

Features

  • EliteCore’s solutions are built on strong foundations of J2EE and support open standards such as RADIUS, Diameter, HTTP, SOAP etc. These allow for easy integration with third party systems such as Order Management Systems, Provisioning Systems, and SLA Monitoring Systems.
  • Supports product bundling, IMS based product models, multiple product hierarchy through flexible product catalog while supporting multiple discounting /promotional schemes for services like Leased Line and MPLS
  • Easy Customer acquisition across all the variants with N-Level Account Hierarchy Support for enterprise customers
  • Supports complex billing business rules and customizable bill Invoicing for enterprise customers with different types of complex discount schemes for services like Leased Line and MPLS
  • Real-time provisioning framework supporting last mile link & device provisioning for multiple networks (FTTX/ADSL)
  • Scalable Work order management like multiple workflows, fieldwork task allocation, work flow engine, reports, etc.
  • User-friendly Web Self Care including
    • Profile views
    • Billing history
    • Self Registration
  • Extensive reporting of standard & customized MIS, Financial, Technical, CRM, Order Management, etc. having multiple selection criteria
  • Modular Platform supports multiple types of deployment architectures such as DR, Geo Redundant, ‘Active-Active’ & ‘Active-Passive’
  • Ability to assign billing & payment responsibility at different levels, in case of enterprise organizations
  • SLA /QoS Management (SLA parameter configuration, SLA commitment policy configuration, SLA Discount), integration capability with NMS
  • Logical Inventory Management (IPs, Circuits, Routers, ONT, etc)
  • Mobile App for Customers, Partners & Field Force
  • Work Force Management, a comprehensive work flow-based system that allows enterprise users to effectively manage work orders from different services

Benefits

  • End to End Service Fulfillment: Ranging from simple, complex and multiple services and easy customer acquisition across all the variants through flexible product catalog and real-time provisioning system
  • Single convergent platform: Extendable facility to include multiple voice, video & data service on the same platform at no additional cost to roll out new service
  • Lower TCO: By providing platform capable for future services on NGN.
  • Robust Product Catalog Management: Enables rapid deployment of plans, bundling enterprise tariffs and defining and managing SLA’s on a variety of parameters
  • 360-degree customer view: Helps to provide more personalized services to the customers.
  • Web based access: Provides significantly faster response time, anywhere across the globe over secured VPN’s or internet
  • Guaranteed quality of service: Enabled via flexible contract management & SLA management
  • Vendor interoperability: Via open integration support for 3rd party/existing complex systems with ease
  • Complete End-User reporting solution: Helps to create, manage and deliver reports quickly and easily over the web.
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