Convergent Billing

More customers, more profits
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Today’s customers are increasingly getting used to receiving unique and innovative digital experiences from OTT players through an APP service. The communications industry is continuously evolving at a rapid pace, and CSPs are focused to drive their investments that give them a winning edge over their competitors. With Rapid changing market and cut-throat competition, CSPs are focusing on 2 Key areas:

A recent survey showed 50% of subscribers are willing to pay according to their experience and flexibility that they experience, CSP that are able to offer a differentiated Customer Experience will be able to monetize offers.

It’s about being Agile to changing customer demands, regulation and competition.

It’s about delivering a differentiated Customer experience in an era of experiential marketing.

It’s about being Efficient to ensure cost are met.

Next-generation BSS Platform

Next Generation BSS Platform 6.2.3, offers CSP with a Robust & Scalable platform to enable Customer Experience, Agility & Innovative Monetization use cases, supporting Wireline, Wireless, Multi-play and MVNO/E operators. Next Generation OSS BSS platform helps CSPs to address the most crucial pain points with its end-to-end feature set. The platform is designed to meet the needs of a growing telecom landscape, helping CSPs to mature into a true digital Telco. Next Generation OSS BSS Platform is a carrier-grade system that enables next generation data, voice and video services over wire line and wireless networks and helps the operator to convert traffic into revenue. Compliant to TM Forum eTOM processes via its standard based API it can interoperate with 3rd party system easily, independent of any technology barriers. The new platform supports open standard and innovative technologies for billing and rating of a rich basket of services like Mobile, Broadband, VoIP, Wi-Fi, Cable, Wireless, Wire-line, WiMax, LTE and more. The platform provides higher scalability and flexibility to effectively manage each and every aspect of business requirement of CSPs while offering enhanced business value and lower total cost of ownership.

Agility

  • Modular architecture
  • Single subscriber view
  • Integrated policy and charging
  • Partner & revenue management
  • Virtualized BSS platform
  • Dashboard widget management
  • Customizable notifications framework
  • Framework support in PLM, Payment, CAAM & other modules

Customer experience

  • Multiple channels for customer engagement
  • Real time contextual offers
  • Usage control
  • Real time purchases via digital channels for prepaid & postpaid users
  • Enable complete digital customer lifecycle
  • Notification as per customer preferred language

Increased efficiency & performance to address time to market, Network capitalization and operations cost

  • “Always-On” Customer Self Care
  • Pre-integrated modules for increased efficiency and interoperability
  • Automated operations
  • Real-time online charging system
  • Business intelligence and data analytics
  • Smart overload protection
  • Multi tenant architecture

Use cases dupported

  • Safe custody
  • Promise to pay
  • Borrow money
  • Dynamic tiered charging
  • EMI based plans
  • Location based charging
  • Multiple add-ons in same cycle
  • Day pass
  • Shared wallet
  • Time of day plans
  • Volume based plans
  • Bundled plans
  • Service based plans
Sterlite Tech platform key modules
Sterlite Tech platform key modules

Resources