Single Data Ownership
Single data master for all the key data entities such as customer, account, services, inventory, product etc. helps to deliver true convergence for operators
Conformance to TM Forum Standards business process
The entire platform is compliant to the standard framework put forth by TM Forum (TAM) and all its functions are aligned with eTOM business processes that addresses all the aspects of convergence, this significantly cut deployment time and enhanced operation efficiency to respond to market changes quickly
Single, convergent billing for multi-service multi-network rollout
A unique, converged billing and revenue management solution for various services like – high speed prepaid postpaid data, VoIP, Triple play, VAS etc. over multiple networks like fixed, broadband, mobile, ADSL enabling operator to smartly capitalize on new revenue growth opportunities and launch future services like LTE, IMS.
Centralized Customer Management
The dynamic platform enables a 360 degree single customer view for service providers and offers functionalities such as multi-level hierarchy management, real-time charging of complex data, voice and video services.
Single, service based product catalog
Centralized, service based product catalog enables the operator to launch various plans such as Volume based, Time based, peak/off-peak, URL based, Unlimited Data, On-Demand music/video, OTT/Content based as per the user's needs.
Flexible Online Charging System
A single, 3GPP 11 compliant platform of online rating, charging & balance management facilitates real-time and near real time rating and charging, enabling operators to unify all service processes and enables launch of innovative pricing plans.
Extensive customer care
The platform handles complete fulfillment to assurance journey of the customers with ease through single, convergent customer web self care portal and mobile self care portals ensuring anytime anywhere access.
Robust, automated work force management
It enables operators to optimally utilize the available work force and assign task/work order to appropriate team effectively. Users can track the work orders; manage team and its availability easily ensuring customer end services execution on time.
A flexible, robust provisioning framework enables real-time activation-acquisition of the customers and facilitates for bulk provisioning of larger customer base for multiple services.
Ease in interoperability
Smooth and faster alignment with existing/third party vendor components in LIVE ecosystem through open APIs helps to eliminates vendor lock in.
Ease in business processes
Enhanced Customer Experience
Consolidate and redesign O/BSS operations
New Revenue Streams